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What can practices learn from John Lewis?
Image Tracy Killen
John Lewis HR and main board director Tracy Killen
Director Tracy Killen set to open VMPA/SPVS Congress

Delegates at this year's VMPA/SPVS Congress will learn how to "thrive, not just survive" in tough economic times, taking advice from John Lewis director Tracy Killen, who is set to open the event.

Retail giant, The John Lewis Group, enjoyed a record-breaking Christmas period, with sales reportedly topping £35 million on December 27 alone.

But how have they managed to overcome tightening purse-strings and pressures on customer loyalty? Practice managers can find out on January 31 at the VPMA/SPVS Congress in Newport.

Main board director Tracy Killen will offer her take on what veterinary practices can learn from John Lewis. Being wife to the owner of Highcroft Vet Group, Richard Killen, Tracy is no stranger to the veterinary industry.

During the Congress, Tracy will also join accountant Mark Beaney on remuneration and bonuses, as well as taking part in the Leading your Team lecture stream alongside Katherine Eitel, US training and development expert.

For the full programme or to book online, visit the website.

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Reporting service for dead wild birds updated

News Story 1
 The Animal and Plant Health Agency (APHA) has updated its online reporting service for dead wild birds.

The new version allows those reporting a dead bird to drop a pin on a map when reporting the location. It also includes a wider range of wild bird species groups to select from when describing the bird.

The online service, which helps APHA to monitor the spread of diseases such as avian influenza, can be accessed here. 

Click here for more...
News Shorts
King Charles becomes patron of The Kennel Club

The Kennel Club has announced that King Charles has become its latest patron, continuing a long-standing royal tradition.

His patronage follows the support of the late Queen Elizabeth II, who was patron from 1952, the year of her coronation, until her death in 2022.

The Kennel Club has received royal support since it began in 1873, when it received support from Prince Edward, then Prince of Wales. When he ascended to the throne in 1901, King Edward began a tradition of the head of state offering their patronage.

Tony Allcock, Kennel Club Chairman, said: "We are delighted and most honoured that His Majesty the King will continue the tradition of royal support for The Kennel Club and help us in our mission in making a positive difference for dogs and their owners."