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BSAVA Congress launching new Practice Efficiencies programme
The new programme will see industry experts share the tools for success.
The programme reveals key skills for practice management.

The British Small Animal Veterinary Association (BSAVA) is to launch a new practice management programme for BSAVA Congress and Expo 2025.

Its new Practice Efficiencies programme will see speakers including Susie Samuel and Katie Ford share the skills needed for successful leadership and management in practice.

Designed for practice leaders, decision-makers and managers, the programme is set to explore the key drivers for operational success. Delegates will be given practical tools to support them with optimising technology, staffing and resources.

The programme will be delivered through a series of sessions, led by leadership experts from across the industry.

The topic of artificial intelligence will be investigated by Susie Samuel, the CEO of Digital Practice. ‘Automation in Action: The everyday AI that’s already transforming vet practices’ will look at artificial intelligence through a veterinary lens, discussing the technology that is already in place.

The concept of the ‘veterinary time machine’ will be explored by Jack Peploe. In the session, ‘The Veterinary Time Machine: How to gain 21 extra workdays a year’, the CEO of Veterinary IT Services will explain what decision-makers can do to gain 21 extra work days a year.

Katie Ford and Claire Grigson, the founders of Vet Empowered, will describe a new way of working in their session ‘Human Not Robot: Working Smarter, Not Harder’.

Meanwhile the client experience is the topic of conversation with Eric Garcia, the CEO of Tapir. In his session, ‘Streamlining the Client Experience: Practice Strategies for Improved Practice Efficiency’, Mr Garcia will offer new strategies for practice leaders.

Andy Green, chair of the Congress Programme Committee, said: “The Practice Efficiencies programme represents a new era for BSAVA Congress and Expo.

“We hope that it gives delegates the tools that they need to thrive in an increasingly complex industry, with a concrete plan tailored to their challenges in practice.”

BSAVA Congress and Expo 2025 will take place from 20-22 March at Manchester Central. Tickets can be purchased here.

Image © BSAVA

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