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Pennard Vets appoints first group clinical director
Serina Filler will lead clinical teams and develop new protocols across the group.
The independent vet group has welcomed Serina Filler to its team.

Pennard Vets, an independent veterinary group in Kent, has appointed Serina Filler as its first group clinical director.

The veterinary surgeon, industry speaker and published author will take on a leadership role at the group.

Dr Filler began her veterinary training in Austria, before completing her final year at Washington State University, USA. During her studies in Austria, Dr Filler ran a cat rescue network and, after qualifying, she worked in private clinics and a teaching hospital in Germany.

She studied for her postgraduate certificate in the UK, spending three years studying under professor Severine Tasker for her PhD in feline hemoplasmas.

Dr Filler went on to work at the London Cat Clinic, where she gained a clinical qualification in feline medicine and supported its transition to a 24-hour hospital. After a stint in a non-practice role, she returned to practice as a clinical lead at a subscription-based start-up.

In her role at Pennard Vets, Dr Filler will be mentoring and leading the clinical teams, as well as developing new protocols across the group. Her role will also involve strategic business planning and workflow improvements.

Dr Filler said: “From everything I know about Pennard Vets, it’s a place where people do the right thing, there is a genuine commitment to its teams, clients and pets to deliver excellence in veterinary care, and I can’t wait to be a part of that.”

Founded in 1890, Pennard Vets is an independent veterinary group consisting of eight practices across Kent.

In 2021, it became the largest practice in the world to transfer into employee ownership within an employee ownership trust (EOT). It also became B-Corp certified in 2022 – meaning it has displayed high standards of social and environmental performance, public transparency and legal accountability.

Matthew Flann, from Pennard Vets, said: “Having become an employee ownership trust, B-Corp certified and expanding to eight practices, as well as opening our brand-new state of the art practice in Sevenoaks, all in recent years, we felt now was the right time to create a new role of group clinical director.

“Serina’s qualifications, experience and personality made her the ideal fit for this position, and we can’t wait to see how the changes she implements benefit everyone associated with Pennard Vets.”

Image © Pennard Vets

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FIVP announces third series of Practice Matters

News Story 1
 The Federation of Independent Veterinary practices (FIVP) has announced a third season of its podcast, Practice Matters.

Hosted by Ian Wolstenholme, series three will focus on the Competition and Markets Authority (CMA) investigation, including a discussion about some of the expected impacts on independent veterinary colleagues.

Episode one launches on 13th January with guests Drs David Reader and Scott Summers, who will draw on their research into the CMA investigation and provide insights into themes such as transparency, pricing and consumer trust.

Ian Wolstenholme said: "In its third series, we will try and hone in on what the changes will mean in reality for independent practices with advice and guidance on implementation and delivery, drawing on the experience of our own team and other experts in the profession. Hope you can join us soon!" 

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