Vetlife Helpline reaches over 4,000 contacts
This latest milestone marks a significant increase in demand for its mental health service.
A mental health charity for the veterinary profession has marked a historic milestone, as its helpline exceeded 4,000 contacts for the first time.
The Vetlife Helpline reached a total of 4,042 contacts across 2023, which was a 15 per cent increase on the 2022 total of 3,503 contacts. This latest milestone marks a significant increase in demand for its mental health service.
The helpline supports all members of the veterinary profession, including nurses, students and non-clinical staff. Those needing support are able to access confidential, round-the-clock support.
As part of its services, the Vetlife Helpline continues to support practices which are coping with bereavement due to suicide, offering tailored assistance for each practice.
As well as its Helpline, Vetlife also runs a Health Support service, connecting individuals experiencing mental health issues and disorders with essential mental health care resources. In 2023, Vetlife facilitated 198 referrals through this service.
Vetlife’s Financial Support service, meanwhile, provides financial assistance to veterinary surgeons and nurses. Those in need of support may get professional financial advice or, if needed, monthly grants or one-time gifts.
Across 2023, Vetlife provided over £100,000 in financial aid to those in need.
Vetlife president James Russell said: “I am hugely grateful to the awesome team of trained volunteers, drawn from our professions who ensure that every contact to Vetlife receives a timely and individual response. It is reassuring for me to know that we are providing a listening ear to so many people who need our service.
“As the demand on Vetlife Helpline increases, so does the imperative to train more volunteers, and to ensure that more complex needs of callers are being understood and met. This, together with the Health Support service, and our Financial Support service comes at a cost to our charity, and I am delighted that we are undertaking fundraising in a more professional manner than ever.”
You can become a Friend of Vetlife, which gives mental health and financial support to your peers, here. Or to make a donation to Vetlife, visit here.
Image © Shutterstock/Vetlife
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