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Groomers fined after dog dies from burns
Calls for groomers to be licensed after dog dies

A Lhasa Apso named Dusty had to be euthanised after being left to burn under an industrial hairdryer by an unqualified groomer. The 12-year-old dog was taken to the parlour in Towers Road, Grays last year, and after he was bathed and clipped, he was left in a metal dog crate with an industrial hairdryer pointed at him. Groomer Victoria Ellis then walked away to answer the phone, and came back to find he was suffering from burns.

Dusty's owner was told he had received a small burn from the dryer, and that cream should be applied. The burns left much of Dusty's skin red, swollen and overheated. He was taken to a vet but deteriorated in the days that followed, finally having to be put to sleep.

Neither the owner of the business, Jacqueline Ward, nor her employee Ellis were qualified dog groomers at the time. They were both found guilty of causing unnecessary suffering to an animal at Basildon Magistrates Court on Friday. They were each ordered to do 120 hours of community service, and fined £1,000, with £250 compensation to be paid to Dusty's owner.

The case has led to calls for dog groomers to be licensed in order to regulate the industry more carefully. RSPCA inspector Lewis Taylor said:

“This was a horrific case that could so easily have been prevented had Dusty not been left unattended. Although such cases aren’t deliberate, owners entrust the care of their beloved animals to dog groomers and deserve to know they are leaving their pet in safe hands."

According to the charity, this is the fourth case of a dog being badly burned at a grooming parlour. Head of public affairs David Bowles adds:

“Owners are taking their pets to groomers without the security of knowing how safe their animals are.

 We are calling for the licensing of dog grooming. Without this, pet owners simply cannot be sure they are leaving their dog in safety.



“Until we have regulation, it is important owners thoroughly research their choice of groomer to ensure they can meet their animal’s needs. Owners should consider visiting the facility first and ensuring that staff are qualified and competent.”

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RCVS announces 1CPD app update

News Story 1
 The RCVS has announced a new version of its 1CPD mobile app, with enhanced features for veterinary surgeons and veterinary nurses to record their continuing professional development.

The mobile app includes a new 'what would you like to do?' shortcut for frequent tasks, a notification badge, and the ability to scan a QR code from the home screen to easily record an activity.

Users will be prompted to update the app from the App Store or Google Play the next time they log in. For more information, visit RCVS.org.uk 

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Nominations open for RCVS and VN Council elections

The nomination period for the 2026 RCVS Council and VN Council elections is now open, with three veterinary surgeon seats and two veterinary nurse seats available.

Prospective candidates can download an information pack and nomination form from the RCVS website. Individuals can nominate themselves for the elections, with the results to be announced in the spring.

Clare Paget, the recently appointed RCVS Registrar and elections returning officer, said: "If you want to play your part in influencing and moulding how the professions are regulated, and making key decisions on matters of great importance to your peers, the public and animal health and welfare, please consider standing for RCVS Council or VN Council next year."

Nominations close at 5pm on Saturday, 31 January 2026.