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Groomers fined after dog dies from burns
Calls for groomers to be licensed after dog dies

A Lhasa Apso named Dusty had to be euthanised after being left to burn under an industrial hairdryer by an unqualified groomer. The 12-year-old dog was taken to the parlour in Towers Road, Grays last year, and after he was bathed and clipped, he was left in a metal dog crate with an industrial hairdryer pointed at him. Groomer Victoria Ellis then walked away to answer the phone, and came back to find he was suffering from burns.

Dusty's owner was told he had received a small burn from the dryer, and that cream should be applied. The burns left much of Dusty's skin red, swollen and overheated. He was taken to a vet but deteriorated in the days that followed, finally having to be put to sleep.

Neither the owner of the business, Jacqueline Ward, nor her employee Ellis were qualified dog groomers at the time. They were both found guilty of causing unnecessary suffering to an animal at Basildon Magistrates Court on Friday. They were each ordered to do 120 hours of community service, and fined £1,000, with £250 compensation to be paid to Dusty's owner.

The case has led to calls for dog groomers to be licensed in order to regulate the industry more carefully. RSPCA inspector Lewis Taylor said:

“This was a horrific case that could so easily have been prevented had Dusty not been left unattended. Although such cases aren’t deliberate, owners entrust the care of their beloved animals to dog groomers and deserve to know they are leaving their pet in safe hands."

According to the charity, this is the fourth case of a dog being badly burned at a grooming parlour. Head of public affairs David Bowles adds:

“Owners are taking their pets to groomers without the security of knowing how safe their animals are.

 We are calling for the licensing of dog grooming. Without this, pet owners simply cannot be sure they are leaving their dog in safety.



“Until we have regulation, it is important owners thoroughly research their choice of groomer to ensure they can meet their animal’s needs. Owners should consider visiting the facility first and ensuring that staff are qualified and competent.”

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Practices urged to audit neutering data

News Story 1
 RCVS Knowledge has called on vet practices to audit their post-operative neutering outcomes.

It follows the release of the 2024 NASAN benchmarking report, which collates data from neutering procedures performed on dogs, cats and rabbits.

The benchmarking report enables practices in the UK and Ireland to compare their post-operative outcomes to the national average. This includes the rate of patients lost to follow-up, which in 2024 increased to 23 per cent.

Anyone from the practice can submit the data using a free template. The deadline for next report is February 2026.

Visit the RCVS Knowledge website to complete an audit. 

Click here for more...
News Shorts
UK's BSE risk status downgraded

The WOAH has downgraded the UK's international risk status for BSE to 'negligible'.

Defra says that the UK's improved risk status recognises the reputation for having the highest standards for biosecurity. It adds that it demonstrates decades of rigorous animal control.

Outbreaks of Bovine Spongiform Encephalopathy, also known as mad cow disease, have previously resulted in bans on Britain's beef exports.

The UK's new status could lead to expanded trade and better confidence in British beef.

Christine Middlemiss, the UK's chief veterinary officer, said: "WOAH's recognition of the UK as negligible risk for BSE is a significant milestone and is a testament to the UK's strong biosecurity measures and the hard work and vigilance of farmers and livestock keepers across the country who have all played their part in managing the spread of this disease.