Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
If you would like to forward this story on to a friend, simply fill in the form below and click send.

Your friend's email:
Your email:
Your name:
 
 
Send Cancel
National Benchmarking Database announced
Pfizer and CVS to integrate efforts

Pfizer Animal Health and Central Veterinary Services are joining forces in a unique venture to create a unified National Benchmarking Database that is open to all veterinary practices. In an unprecedented move, Pfizer Animal Health will integrate 15 years’ worth of data from its Performance Index practice benchmarking service (formerly known as the Fort Dodge Index) with that of the Central Veterinary Services’ Management Analysis Indices (MAI). This will provide a much bigger, and therefore more accurate and relevant, benchmarking of UK companion animal practice performance. The first combined reports from this new National Database will be available in May providing a comprehensive analysis for the first quarter of 2012. For Performance Index practices, this will be available via a new and significantly improved web portal.

These two benchmarking services have been in co-existence for a number of years, each utilising different databases. By combining the data from the participating practices within each benchmarking service, a database of almost 300 practices will be created overnight providing a critical mass of in excess of 10% of all UK companion animal and mixed practices.

Participating practices will continue to access their reports and services independently via their respective portals for PI and MAI, but will instantly benefit from the larger database providing greater accuracy, granularity and relevance of exactly who a practice chooses to benchmark itself against.  This, in turn, will provide all participating practices with an even better understanding of both their critical success factors and where there are clear opportunities for growth. As ever, practice data confidentiality will be guaranteed for all subscribing practices.
 
Welcoming the launch, Director of Business Innovation at Pfizer Animal Health Ned Flaxman said “To ensure practices have accurate and relevant data from which to make informed decisions to grow and thrive in these turbulent conditions, the creation of a single national benchmarking database is the only sensible solution. Although we are effectively levelling the playing field by enabling other veterinary suppliers to offer benchmarking, we believe it is the right thing to do for veterinary practices and the market as a whole. For Pfizer Animal Health, the needs of our veterinary clients are the driving force for our business decisions, veterinary support services and product development.”

Practices are urged to subscribe to the PI or MAI services either independently or through one of their practice development partners. Although run from a common database each service will continue to be provided with its own unique features. The real benefits of benchmarking remains the full utilisation of the reports generated by the service.

For further information on the Performance Index, practices should contact their Pfizer Account Manager or email Pfizer at Vetsupportplusuk@pfizer.com.
 For further information on MAI, practices should contact Central Veterinary Services at mai@centralvet.com or telephone 01359 245310.

Become a member or log in to add this story to your CPD history

RCVS announces 1CPD app update

News Story 1
 The RCVS has announced a new version of its 1CPD mobile app, with enhanced features for veterinary surgeons and veterinary nurses to record their continuing professional development.

The mobile app includes a new 'what would you like to do?' shortcut for frequent tasks, a notification badge, and the ability to scan a QR code from the home screen to easily record an activity.

Users will be prompted to update the app from the App Store or Google Play the next time they log in. For more information, visit RCVS.org.uk 

Click here for more...
News Shorts
Nominations open for RCVS and VN Council elections

The nomination period for the 2026 RCVS Council and VN Council elections is now open, with three veterinary surgeon seats and two veterinary nurse seats available.

Prospective candidates can download an information pack and nomination form from the RCVS website. Individuals can nominate themselves for the elections, with the results to be announced in the spring.

Clare Paget, the recently appointed RCVS Registrar and elections returning officer, said: "If you want to play your part in influencing and moulding how the professions are regulated, and making key decisions on matters of great importance to your peers, the public and animal health and welfare, please consider standing for RCVS Council or VN Council next year."

Nominations close at 5pm on Saturday, 31 January 2026.