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Veterinary Receptionist of the Year Award launched
Nominations for the Veterinary Receptionist of the Year Award are now open.
Winner to be announced at BVRA Congress 2019

A new award that recognises the hard work and dedication of veterinary receptionists has been launched by the British Veterinary Receptionist Association (BVRA).

Nominations for the Veterinary Receptionist of the Year Award are now open, and entries are welcomed from both clients and veterinary colleagues. The winner will be announced at the BVRA annual congress on 16 March.

“Veterinary receptionists are as crucial to the success of a veterinary practice as any other role,” explains BVRA founder Brian Faulkner. “They are first and last impression a client has of a veterinary practice and the association is keen to recognise and reward their unique contribution to the industry.

“We’ve been astounded by how popular the BVRA has been since its launch one year ago with receptionists at every level of experience, reporting appreciation as well as the benefits of Accredited Veterinary Receptionist Award,” he continued. “It’s entirely appropriate that BVRA champions ‘best practice’ and therefore the BVRA’s Veterinary Receptionist of the Year Award will recognise their hard work.”

To celebrate the launch of the award, three randomly-selected veterinary practices will receive a golden ticket that will allow one person to attend the BVRA’s second annual congress in Sutton Coldfield. The congress programme includes keynote speaker Benjamin Mee, whose story was inspiration for the Hollywood blockbuster 'We bought a Zoo'.

Nominations for the award can be made via the BVRA website. The closing date for entries is the 31 January 2019.

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Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.