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Claire Lomas inspires delegates at CX Congress
Claire completed the 2016 Great North Run wearing a bionic suit.

Keynote speaker talks about overcoming adversity 

“Stop thinking about what you can’t do and think about what you can.”

That was the inspirational message from sportswoman Claire Lomas MBE as she delivered the keynote speech at CX Congress on Saturday (16 June).

In 2007, Claire’s life was turned upside down when was paralysed from the chest down in a riding accident. Since then, she has raised thousands of pounds for spinal research, written a book and learned several new sports.

Speaking to delegates from across the veterinary sector, Claire gave a moving talk about how the accident affected her life and the incredible steps she took towards her recovery. From learning how to ski to completing the London Marathon in a bionic suit, Claire showed that when things get tough, it is important to get out there and carry on.

“Believe in yourself, get out there and take on new challenges,” she urged. “I know that i’ve been lucky. Without the huge help of my family, friends and even strangers I couldn’t have done what I have done.

“But what I also know is that i’ve made my own luck. If I had carried on dwelling on everything i’d lost - which felt pretty much everything in those early days -  I wouldn’t have had the best days of my life after my accident.”

Claire’s numerous achievements include the Great North Run, the Great South Run and the Greater Manchester Marathon. In addition to her sporting accomplishments, Claire is also mum to two little girls and works part time in an office.

Most recently, Claire gained her motorcycle race licence, which will allow her to compete in track events. She is currently preparing to ride a lap of the Isle of Man TT to raise money for the Nicholls Spinal Injury Foundation, The Bike Experience and The Matt Hampson Foundation.

The CX Congress took place on Saturday, 16 June at the De Vere East Midlands Conference Centre in Nottingham. This annual event offers customer CPD care for everyone working in veterinary practice; from the front desk to the final consult.

New for 2018 was the introduction of speaker sessions presented in four concurrent pet, equine, leading and consult streams. Each session was asked with practical tips and key insights under the theme ‘You can do it!’ 

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RCVS announces 1CPD app update

News Story 1
 The RCVS has announced a new version of its 1CPD mobile app, with enhanced features for veterinary surgeons and veterinary nurses to record their continuing professional development.

The mobile app includes a new 'what would you like to do?' shortcut for frequent tasks, a notification badge, and the ability to scan a QR code from the home screen to easily record an activity.

Users will be prompted to update the app from the App Store or Google Play the next time they log in. For more information, visit RCVS.org.uk 

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Nominations open for RCVS and VN Council elections

The nomination period for the 2026 RCVS Council and VN Council elections is now open, with three veterinary surgeon seats and two veterinary nurse seats available.

Prospective candidates can download an information pack and nomination form from the RCVS website. Individuals can nominate themselves for the elections, with the results to be announced in the spring.

Clare Paget, the recently appointed RCVS Registrar and elections returning officer, said: "If you want to play your part in influencing and moulding how the professions are regulated, and making key decisions on matters of great importance to your peers, the public and animal health and welfare, please consider standing for RCVS Council or VN Council next year."

Nominations close at 5pm on Saturday, 31 January 2026.