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Documentary prompts calls for overhaul of zoo licensing
A giraffe with an injury at South Lakes Safari Zoo. Image (C) Born Free Foundation.

‘Trouble at the zoo’ highlights problems at South Lakes Safari Zoo

International wildlife organisation Born Free has reiterated its call for an overhaul of zoo licensing and inspections.

The call follows a BBC2 documentary, Trouble at the Zoo, which revealed a host of incidents at South Lakes Safari Zoo following its takeover by new management. The incidents included unreported deaths, animals being poisoned and a lack of participation in unrecognised breeding programmes.

Born Free president and co-founder Will Travers said the events call into question whether the new management is up to the task and if the government’s zoo licensing regime is fit for purpose.

“All zoos receive their operating licence from the local authority in which they are located," he said. "The withdrawal of such a licence and the consequent closure of a zoo - with the loss of jobs and revenue to the local community - may represent a conflict of interest and make taking necessary action - such as withdrawing a zoo licence - by a local authority far harder.

“The question of what to do with the animals in the event of zoo closure - also a responsibility of the local authority - is likely to be a further disincentive to resolute but difficult decisions."

He continued: “As always, there are victims when things are allowed to go wrong. In this case the 486 animals who died between December 2013 and September 2016, but also the keepers who, in many cases, have tried their best under the circumstances. It is the owners of the zoo and the local authority who must explain themselves and accept the consequences of their action or inaction.”

In 2017, an inspection revealed that almost 500 animals had died at South Lakes Safari Zoo in just four years. As such, zoo founder David Gill was refused a licence to run the zoo and the Cumbria Zoo Company Ltd took over.

‘Trouble at the Zoo’ followed South Lakes Safari Zoo as it tried to rebuild its reputation. However, it showed upsetting footage of animal deaths - including a lion and two red panda cubs - and the feeding of animals with food deemed not fit for human consumption.

Nero the lion died last July after eating meat that was contaminated with barbiturate poison. Two months after Nero’s death, however, it appeared that the zoo was still ordering meat from the same supplier.

Flocking to Twitter, viewers recognised the hard work and dedication of the keepers. But many had concerns that the zoo was putting profit over animal welfare:

Matryoshka said: “Watching Trouble at the Zoo it was hard to see any redeeming features of the senior staff, who are running the place like a dodgy garage. The few dedicated keepers and beautiful animals living there deserve better.”

Michael Apter said: ‘This Trouble At The Zoo documentary on @BBCTwo is a devastating example of absolutely incompetent, selfish people being given responsibility for something far beyond their capacity and capability. @barrowcouncil should be ashamed they gave them another chance.”

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BSAVA partners with BVA Live 2026

News Story 1
 BSAVA is to partner with BVA Live (11-12 June 2026) to champion clinical research.

The organisation will be supporting BVA Live's Clinical Abstracts programme, showcasing selected abstracts of veterinary research throughout the event.

The clinical abstracts can be on any small animal veterinary subject, and must be based on research undertaken in industry, practice or academia. Abstracts can be presented in poster or oral formats.

Submissions will open on 15th December 2025, and close on 6th March 2026. You can register interest here

Click here for more...
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Nominations open for RCVS and VN Council elections

The nomination period for the 2026 RCVS Council and VN Council elections is now open, with three veterinary surgeon seats and two veterinary nurse seats available.

Prospective candidates can download an information pack and nomination form from the RCVS website. Individuals can nominate themselves for the elections, with the results to be announced in the spring.

Clare Paget, the recently appointed RCVS Registrar and elections returning officer, said: "If you want to play your part in influencing and moulding how the professions are regulated, and making key decisions on matters of great importance to your peers, the public and animal health and welfare, please consider standing for RCVS Council or VN Council next year."

Nominations close at 5pm on Saturday, 31 January 2026.