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RSA ‘are putting profits before pets,’ leading vets warn
Cat
“RSA has adopted the same mentality to caring for much-loved pets as it has getting a car fixed” - Vets for Choice.
Specialist group urges Tesco to go back to original policy

A leading group of vets has criticised Royal & Sun Alliance (RSA) claiming that they are ‘putting profits before the care of beloved pets’ with the introduction of the ‘preferred referral network’.

Vets for Choice, a group of 11 leading veterinary specialists, warn that RSA - who underwrite Tesco and MoreThan policies - are reducing freedom of choice for thousands of families and could leave sick animals at risk.

They stress that it must be ‘the absolute right of pet owners, in conjunction with their first opinion vet’ to select the referral centre that is most appropriate for the case.

They believe the decision should be based on a number of factors, including geographical location, expertise and availability of specialist facilities.

“Just as in the medical profession, GP vets will explain the option for referral and recommend the specials or referral centre that he/she considers to be the most appropriate for the case,” said professor Dick White, Vets for Choice spokesperson.

“This recommendation must be based on clinical considerations and not on financial ones. Pet owners should then be free to make their choice.”

Vets for Choice are now calling on Tesco to scrap the new RSA policy and revert to its previous format. A petition has been launched which can be found at https://you.38degrees.org.uk/p/petsbeforeprofits. MoreThan is a brand of the RSA Group.

“RSA has adopted the same mentality to caring for much-loved pets as it has getting a car fixed,” professor White continued. “But as animal lovers across Britain will testify, the two do not compare.”

“Choice should not to be confined to a list of practices provided by an insurance company – particularly as some of the practices on the RSA list do not even employ specialists. We are urging Tesco to go back to its original policy.”

Launched in December 2015, the RSA’s scheme provides a network of ‘preferred’ veterinary surgeons for non-emergency procedures.

Under the new requirements, if a veterinary surgeon recommends a practice that is not part of the network, the client may be forced to pay £200 towards the referral practice’s bill.

Vets for Choice argue that the concept of insurance companies nominating preferred providers ‘will inevitably erode standards of care’.

More information on the group’s campaign can be found at www.vetsforchoice.co.uk.

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Free CPD announced for BVNA members

News Story 1
 Zoetis is to present a CPD event for free to members of the British Veterinary Nursing Association (BVNA).

Led by veterinary consultant Ruth Moxon, the one-hour online session is designed to help veterinary nurses discuss parasiticide options with clients. It will advise on structuring recommendations, factors for product choice and moving away from 'selling'.

'How do you recommend parasite treatments to your clients?' will be presented on Tuesday, 20 May at 7.30pm. It is free for BVNA members, with 15.00 tickets for non-members.

Veterinary nurses can email cpd@bvna.co.uk to book their place. 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.