Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
If you would like to forward this story on to a friend, simply fill in the form below and click send.

Your friend's email:
Your email:
Your name:
 
 
Send Cancel

'Win-win' or 'no deal'
Anne-Marie Svendsen Aylott
In any negotiation the only acceptable outcomes are either a 'win-win' or 'no deal'

Intriguingly, Anne-Marie Svendsen Aylott began her session on 'Negotiation Skills' at the BSAVA Congress by negotiating with the audience to decide which aspects of the subject they would like to cover!

She explained that when setting out on negotiation skills it is important to look at the bigger picture and break things down into component parts prior to actually engaging in the negotiation. Think about your mindset. "If you think it will be a fight, then it will be a fight," she said.

Before you begin, it is important to know the other person – their beliefs, values and the way they assimilate information. Big picture or detail? What do you think is the preferred outcome for the other person?

Timing is important too; never present more than three choices and have your 'walk away' point set in your mind – the point at which it is not worth continuing. Engage in research to establish shared values and pre-empt objections before you begin the negotiation.

Another part of the process is building rapport through body language (non-conscious mimicry). It improves 'liking', creates a more helpful mindset and offers opportunities to spot shared language which can help you understand what the person is really thinking and lead to more profitable discussion.

Always control your emotions and turn aggression directed towards you into positives. Summarise as progress is made and maybe refocus or reschedule if necessary. Finally, know when to stop. Is it a 'win-win' or 'no deal'?

Become a member or log in to add this story to your CPD history

Defra shares new Sanitary and Phytosanitary guidance

News Story 1
 Defra has published guidance for the vet sector ahead of a proposed UK-EU Sanitary and Phytosanitary agreement.

The agreement, which will change the movement and trade of animals and related products, could see reductions in checks, paperwork and certification. As well as describing regulatory developments, the advice highlights the importance of animal ID, registration and traceability in disease control and other compliance arrangements.

The guidance can be found here. More detail is expected as negotiations progress. 

Click here for more...
News Shorts
Lords Committee opens Pet Parasite Medication inquiry

The House of Lords Environment and Climate Change Committee will launch its inquiry into Pet Parasite Medication (PPM) on Wednesday (3 June).

Focusing on treatments containing fipronil and imidacloprid, the inquiry will seek to understand distribution pathways and the impacts of PPM use and non-use on biodiversity and human health. It will also cover current regulation, monitoring, and the potential implications for pets and their owners.

The committee will hear evidence from environmental non-governmental organisations and research institutes. The public can follow the proceedings live on Parliament TV or in person in the Palace of Westminster.