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FSA streamlines dairy farm inspections
Digital writing technology replaces laptops

The Food Standards Agency (FSA) has begun using digital writing technology rather than laptops for dairy farm inspections, as part of a drive to streamline processes and reduce costs.

FSA inspectors carry out dairy hygiene visits to 3,000 farms in the UK to ensure the raw milk supply is not contaminated by bacteria and other substances which could be harmful to humans.

Previously, the agency says its dairy hygiene inspectors used a paper-based form, which was then typed into a spreadsheet and emailed to the central support team.

The team would then process each email sent, upload the information to the database and post a copy of the form to the farmer.

The FSA says it wanted to address particular challenges within the process, such as the length of time spent on the process (around five days per farm inspected), data duplication and the fact that the inspection team had to carry laptops and forms.

David Brown, reporting and interface manager at the FSA, says: "We experienced that our process of gathering information from the farmers was time consuming and often the farmer had to wait a number of days before receiving a copy of his forms.

“We wanted to implement a system that would allow us to transmit information from the field without duplicating data, and leave farmers with their copy of the form as opposed to posting it.”

After reviewing the use of laptops and tablet devices for inspections, Mr Brown said: "We were up against the same problem that we could not leave a copy with the farm without providing printers for the inspectors, which would have increased our CAPEX and OPEX costs."

As a result, Anoto digital writing technology has been implemented. Anoto Group AB offers digital writing solutions to transmit handwriting into a digital format.

Mr Brown says that the new technology has now completely replaced the use of laptops in FSA dairy farm inspections, streamlining the process, which now reportedly takes five minutes per farm as opposed to five days.

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Update to TB Advice services

News Story 1
 Vets wishing to access TB Advice services can now use a digital contact form, following updates announced by the APHA.

This new, streamlined service allows customers to provide all necessary information upfront, minimising additional contact between the APHA and the customer. It also ensures questions are directed to the right team, significantly reducing response times.

More contact forms are expected to be announced in the coming months. For more information, visit Gov.uk  

Click here for more...
News Shorts
New form for online veterinary medicines retailers

The Veterinary Medicines Directorate (VMD) has produced a new online form for retailers wishing to sell veterinary medicines on the internet.

The form replace the previous Word version and is part of the VMD's ongoing commitment to digitise its processes. Anyone retailing prescription medicines online, including POM-V, POM-VPS and NFA-VPS categories, is lawfully required to register with the VMD before trading.

The change only applies to new applicants. Retailers already listed on the VMD's Register of Online Retailers or registered under the Accredited Internet Retailer Scheme (AIRS) do not need to do anything.