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Silliest calls taken by RSPCA
Charity's workload pressured by time-wasters

Cats behaving stubbornly, dogs that need training and birds sat where you don't want them. These are all problems – but not something the RSPCA can help with.

Following a surge in calls to its helpline this summer, the RSPCA feels it needs to clear up what is an urgent matter, and what has simply nothing to do with the charity.

As such, it has released a list of its most silly calls that have been keeping both its staff and phone lines unnecessarily busy:
  • Someone who had just "seen" bigfoot
  • Someone who wanted to know where to buy a bird noise CD from
  • Someone who's car had broken down (RSPCA advised they should call the RAC)
  • Someone who's husband wouldn't walk their dog
  • Someone who's cat was ignoring calls to come into the house
  • Someone who wanted their dog to be taught the green cross code
  • Someone who said a bird was sat on a telegraph line
  • Someone who was watching a 1972 film where an animal was attacked

RSPCA chief inspector Dermot Murphy said: "Summer has always seen surges in demand but, like many charities, we are facing a big rise in calls at a time when our resources are under most strain."

He added: "As much as we would like to help, we simply haven't got the staff to personally investigate each and every issue that the public brings to us, so we must prioritise to make sure we get to the animals most in need."

RSPCA says it has seen a 65 per cent rise in the number of calls to its 24-hour cruelty helpline since last January.

In order to reduce strain for the England and Wales frontline staff, the charity is asking callers to also use the "My RSPCA" section of the RSPCA website to report cases of cruelty, as well as using the website to find general information and advice.

It also advises people contact their local authority for stray dogs and call 999 for animals trapped in hot cars. Furthermore, if safe and practical, injured wildlife should be taken to a vet for free of charge treatment.

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Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

Click here for more...
News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.