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BSAVA launches client leaflets to support transparent care
The leaflets have been designed to support conversations with pet owners.    

The resources have been developed as a practical resource for veterinary teams. 

The British Small Animal Veterinary Association (BSAVA) has announced a series of client information leaflets on Common Veterinary Services, designed to support transparent care and help pet owners better understand procedures.

Created to be shared during consultations alongside financial estimates, the resources cover a wide range of commonly performed services, including:
    •    radiography, ultrasonography, CT, and MRI
    •    biochemistry and haematology testing
    •    castration, open spaying, and laparoscopic spaying.

The initiative also aims to support veterinary practices in implementing recommendations from the Competition and Markets Authority (CMA) investigation by improving initial communication.

Susan Little, BSAVA president, said: "Providing clear explanations of diagnostic tests and procedures is an important part of every consultation, but it can sometimes be difficult to cover everything clients need to know in the time available.

“These leaflets have been developed as a practical resource for veterinary teams, helping to support conversations with pet owners and reinforce key information that can be referred back to after the appointment."

The leaflets are available to BSAVA members as part of their membership through the BSAVA Library. Non-members can purchase 12 months' online access for £40 + VAT.

Practices are free to print and distribute the resources to support conversations with clients, and additional leaflets will be added to the collection over time.

Image (C) BSAVA.

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New RCVS Academy courses to remove barriers in vet care

News Story 1
 The RCVS Academy has launched two courses to its new client support series, as it seeks to improve accessibility in veterinary settings.

The courses will help professionals to support assistance dog partnerships and clients with hearing loss.

The Hearing loss and Assistance dogs courses saw RCVS project lead Catherine Hemingway collaborate with the British Deaf Association and Assistance Dogs UK. Vets will gain practical guidance on supporting clients with additional needs.

Each course takes an hour to complete, and can be accessed by RCVS registrants for free. 

Click here for more...
News Shorts
APHA launches free virtual work experience programme

The Animal and Plant Health Agency (APHA), in collaboration with Springpod, has launched a free virtual work experience programme, giving young people across the UK the chance to explore careers dedicated to protecting animal and plant health.

The on-demand programme offers a unique insight into career opportunities within APHA, showcasing how students can contribute to tackling some of the UK's most critical biosecurity and environmental challenges.

Designed for students aged 13 and over, the course includes more than 10 hours of engaging content featuring real-life industry insights, scenario-based challenges, and practical guidance on applying for jobs. To register for the course, visit the APHA website.