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How to reduce face-to-face contact in veterinary practices
Alternative methods of communication can be used to carry out consultations and triage.

Social distancing for veterinary teams

Current government advice states that veterinary practices must reduce face to face contact immediately, in order to reduce transmission of COVID-19. This article covers several methods of introducing social distancing measures in practice, whilst continuing to provide veterinary care.

Alternative communication methods

Use of technology, such as video or telephone calls, can be used to carry out certain consultations remotely. This also offers an alternative mode of working from home for veterinary surgeons.

Additionally, web tools – such as online chat support – emails and text messages can be used to maintain effective communication. Clients can be asked to send photos of their pets using these platforms, to aid in examinations and triage.

Limiting footfall in practice

If a client needs to visit the practice, social distancing can be maintained by requesting that only one person accompanies an animal per appointment, as well as by asking clients to wait in their cars, allowing staff to bring animals into the building for examination.

Clients can also be asked to wait in the carpark to collect prescriptions. Or these could be posted to the client's home.

If you have any suggestions on how to further reduce face to face contact in veterinary practices, please email editor@mrcvs.co.uk

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Animal Medicines Amnesty returns this November

News Story 1
 Veterinary practices are being urged to help owners safely dispose of any unused and expired pet medicines - not just antibiotics - during November's Animal Medicines Amnesty.

Organised by the Responsible Use of Medicines Alliance Companion Animal and Equine (RUMA CA&E), the initative is supported by a range of cross-sector organisations.

Practices are encouraged to use the campaign to engage the whole practice team and raise awareness of the safe disposal of medicines with clients. Learn how your practice can get involved at rumacae.org.uk 

Click here for more...
News Shorts
Bluetongue RZ extended across Scotland

The Scottish Government has announced an extension to a Bluetongue Restricted Zone that is in place in south-west Scotland.

From 3 October, the Restricted Zone will be extended to cover the whole of Scotland. The Animal, Plant and Health Agency (APHA) says this is in response to further disease spread, as well as simplify trading conditions ahead of the autumn.

Since the whole country will share a disease status, it will no longer be necessary to have a movement license to move susceptible livestock around the country. Restrictions on germinal products remain.

As of 1 October 2026, there were 1,979 cases of BTV-3 in England, 389 cases in Wales and 40 cases in Scotland.