Your data on MRCVSonline
The nature of the services provided by Vision Media means that we might obtain certain information about you.
Please read our Data Protection and Privacy Policy for details.

In addition, (with your consent) some parts of our website may store a 'cookie' in your browser for the purposes of
functionality or performance monitoring.
Click here to manage your settings.
If you would like to forward this story on to a friend, simply fill in the form below and click send.

Your friend's email:
Your email:
Your name:
 
 
Send Cancel

How to reduce face-to-face contact in veterinary practices
Alternative methods of communication can be used to carry out consultations and triage.

Social distancing for veterinary teams

Current government advice states that veterinary practices must reduce face to face contact immediately, in order to reduce transmission of COVID-19. This article covers several methods of introducing social distancing measures in practice, whilst continuing to provide veterinary care.

Alternative communication methods

Use of technology, such as video or telephone calls, can be used to carry out certain consultations remotely. This also offers an alternative mode of working from home for veterinary surgeons.

Additionally, web tools – such as online chat support – emails and text messages can be used to maintain effective communication. Clients can be asked to send photos of their pets using these platforms, to aid in examinations and triage.

Limiting footfall in practice

If a client needs to visit the practice, social distancing can be maintained by requesting that only one person accompanies an animal per appointment, as well as by asking clients to wait in their cars, allowing staff to bring animals into the building for examination.

Clients can also be asked to wait in the carpark to collect prescriptions. Or these could be posted to the client's home.

If you have any suggestions on how to further reduce face to face contact in veterinary practices, please email editor@mrcvs.co.uk

Become a member or log in to add this story to your CPD history

Annual submission deadline small pet animal exemptions

News Story 1
 Companies marketing medicines for small pets exempt from authorisation must submit their annual return to the Veterinary Medicines Directorate (VMD) by 30 November 2026.

Submitting this annual return ensures continued compliance with regulatory requirements for products marketed without a full Marketing Authorisation. The exemption specifically applies to products intended for animals, cage birds, terrarium animals, small rodents, ferrets and rabbits.

For further details and submission guidelines, visit the gov.uk website.  

Click here for more...
News Shorts
BVA urges 'continued vigilance' over bluetongue

The British Veterinary Association (BVA) has urged vigilance following a concerning rise in Bluetongue (BTV) cases in sheep and cattle.

In a recent statement, the BVA noted that members are reporting more severe clinical signs and higher mortality rates than in previous years.

'We know that farm vets are working hard to support farmers and animals affected by this outbreak, during what is an extremely difficult time for all involved,' they stated. 'Continued vigilance to identify disease early is vital and vaccination remains the best way of protecting animals from this disease.'