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How to reduce face-to-face contact in veterinary practices
Alternative methods of communication can be used to carry out consultations and triage.

Social distancing for veterinary teams

Current government advice states that veterinary practices must reduce face to face contact immediately, in order to reduce transmission of COVID-19. This article covers several methods of introducing social distancing measures in practice, whilst continuing to provide veterinary care.

Alternative communication methods

Use of technology, such as video or telephone calls, can be used to carry out certain consultations remotely. This also offers an alternative mode of working from home for veterinary surgeons.

Additionally, web tools – such as online chat support – emails and text messages can be used to maintain effective communication. Clients can be asked to send photos of their pets using these platforms, to aid in examinations and triage.

Limiting footfall in practice

If a client needs to visit the practice, social distancing can be maintained by requesting that only one person accompanies an animal per appointment, as well as by asking clients to wait in their cars, allowing staff to bring animals into the building for examination.

Clients can also be asked to wait in the carpark to collect prescriptions. Or these could be posted to the client's home.

If you have any suggestions on how to further reduce face to face contact in veterinary practices, please email editor@mrcvs.co.uk

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Building Great Workplaces webinars return

News Story 1
 BVA has announced a new series of its Building Great Workplaces lunchtime webinars.

Launching from 16 July, the sessions will explore patient safety, motivation, client communication and more.

Its first webinar, exploring neurodiversity in the workplace, will take place at 1pm on Thursday, 16 July. It will feature guest speakers from The Vet Project, a group which supports neurodiversity in veterinary environments.

The following three webinars take place in September, October and November.

Booking is open on the BVA website 

Click here for more...
News Shorts
New form for online veterinary medicines retailers

The Veterinary Medicines Directorate (VMD) has produced a new online form for retailers wishing to sell veterinary medicines on the internet.

The form replace the previous Word version and is part of the VMD's ongoing commitment to digitise its processes. Anyone retailing prescription medicines online, including POM-V, POM-VPS and NFA-VPS categories, is lawfully required to register with the VMD before trading.

The change only applies to new applicants. Retailers already listed on the VMD's Register of Online Retailers or registered under the Accredited Internet Retailer Scheme (AIRS) do not need to do anything.