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How to reduce face-to-face contact in veterinary practices
Alternative methods of communication can be used to carry out consultations and triage.

Social distancing for veterinary teams

Current government advice states that veterinary practices must reduce face to face contact immediately, in order to reduce transmission of COVID-19. This article covers several methods of introducing social distancing measures in practice, whilst continuing to provide veterinary care.

Alternative communication methods

Use of technology, such as video or telephone calls, can be used to carry out certain consultations remotely. This also offers an alternative mode of working from home for veterinary surgeons.

Additionally, web tools – such as online chat support – emails and text messages can be used to maintain effective communication. Clients can be asked to send photos of their pets using these platforms, to aid in examinations and triage.

Limiting footfall in practice

If a client needs to visit the practice, social distancing can be maintained by requesting that only one person accompanies an animal per appointment, as well as by asking clients to wait in their cars, allowing staff to bring animals into the building for examination.

Clients can also be asked to wait in the carpark to collect prescriptions. Or these could be posted to the client's home.

If you have any suggestions on how to further reduce face to face contact in veterinary practices, please email editor@mrcvs.co.uk

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Applications open for MMI research grants

News Story 1
 RCVS' Mind Matters Initiative (MMI) has launched round two of its veterinary mental health research grants.

Researchers have until 11.59pm on Wednesday, 28 May 2025 to apply for a grant for research which reflects MMI's 2025 focus areas.

Only one Impact Grant was awarded last year, and so this year there are two Discovery Grants and one Impact Grants available. Each Discovery Grant is worth £5,000 and the Impact Grant is worth £15,000.

For more information or to apply, email researchgrants@rcvs.org.uk to contact the MMI team.

 

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News Shorts
BBC Radio 4 documentary addresses corporate fees

BBC Radio 4's File on 4 Investigates has released a documentary exploring how corporate-owned veterinary practices may be inflating bills to increase profit.

Released on 15 April, 'What's Happening To Your Vet Bills?' revealed the policies which many corporate groups have in place to increase their profits. This included targets and upgrades which veterinary teams are tasked with meeting on a regular basis.

It also features Anrich Vets, an independently-owned practice based in Wigan. Following the case of Staffordshire terrier Benjy, who is diagnosed with a tumour, the documentary shares how the team were able to offer contextualised care and advice to make the procedure as affordable as possible for his owners.

The documentary can be heard on demand on BBC iPlayer.