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Becoming a Sunday Times Best Company
Kristie Faulkner of Whitecross Vets spoke about the benefits of the scheme at BSAVA Congress
Kristie Faulkner speaks at BSAVA Congress

The Sunday Times 100 Best Companies scheme is designed to measure the success of team engagement within companies and is based on eight key workplace factors. Kristie Faulkner of Whitecross Vets spoke at BSAVA Congress (5-8 May) about her experience of the scheme.

The scheme looks at how well a company achieves in the following areas:
  • leadership
  • culture
  • management
  • the Company ethos
  • personal growth
  • the team ethos
  • wellbeing
  • a fair deal
Personal questionnaires on all these topics are given to all staff and are not seen by anyone else in the company.

Kristie spoke about the benefits of the scheme, saying that you really find out how your teams feel about so many issues. You learn about yourselves as managers, teamwork improves, new talent is attracted to the practice and it is good for PR, she said.

From the scheme, Whitecross Vets learned they were working the right way because of the high scores they achieved. However, they discovered that their front of house teams felt they did not receive a fair deal and their nurses wished for more training and development. Buying into the scheme provides a good opportunity for feedback and listening in numerous areas and it inspires improvement.

The group has been in the scheme for six years and has grown from eight to 18 practices over that time. Whitecross has built on what they have learnt from the scheme each year with improvements in communication, such as their in-house magazine and their weekly catch up email to all team members.

Their aim is to create a culture of fun and hard work. They have their own annual congress, provide CPD trips abroad, days off for birthdays and PETernity days for those who acquire new pets. Improved CPD allowances have also been introduced with learning for all the team. Team spirit is seen as very important, so team activities are greatly encouraged.

They have addressed team wellbeing, providing counselling, better working rotas and longer holidays and improved pensions and other benefits for their staff. They also encourage team members to 'give something back' by allowing them five 'donation' days a year when they can carry out voluntary work.

Kristie told the delegates that taking part in the Sunday Times 100 Best Companies scheme has really helped Whitecross Vets to see not just where they were doing well, but where they needed to improve. As long as the need for improvement is taken on board, Kristie said she would recommend taking part in the scheme to all medium to large practices.

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New online dental resource for vets and horse owners

News Story 1
 The British Equine Veterinary Association (BEVA) has launched a new online dental resource for vets and horse owners.

The veterinary section of the resource is aimed at primary practice equine vets who are performing dentals for clients as part of a routine care programme. Information includes 'how to perform a thorough oral exam,' guidelines for charting, and a list of BEVA equine vets with postgraduate qualifications in equine dentistry.

Free to BEVA members, the new resource is supported by a range of practical courses, veterinary CPD, workshops and webinars. To find out more visit the BEVA website 

Click here for more...
News Shorts
Vet school runs event for aspiring vets and nurses

Bristol Veterinary School is hosting an event for aspiring vets and vet nurses, to allow them to experience life as a student and find out what itís like to work in veterinary medicine. The one-day event, called VetQuest, will be held at the Langford Campus and includes a tour, talks on admissions and work experience, and the chance to take part in practical sessions. Taking place on Saturday 27 October, the event is primarily aimed at 11-12 year olds and costs £50, including lunch. There are a limited number of subsidised tickets for £10. To book, visit VetQuest 2018