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RSA launches new online claims system
The new system is being introduced to MORE TH>N, John Lewis, Tesco and Argos pet insurance customers.
Vets will no longer need to complete and countersign insurance claim forms

Insurance provider RSA has launched a new online system for pet owners to submit ongoing medication claims.

The new system is being introduced to MORE TH>N, John Lewis, Tesco and Argos pet insurance customers and means that claim forms are no longer required.

In a press release, RSA said vets will no longer need to complete and countersign insurance claim forms for pets that require repeat prescriptions. Customers can instead log-in to their online portal and submit their veterinary invoices.

New claim forms can also be downloaded from the portal but will need to be completed by both the customer and vet. Once completed, the form can be scanned and emailed to the insurer, together with any relevant bills and notes.

“We know that when an animal is sick or injured both the vet and the owner want to be able to help as quickly as possible,” said MORE TH>N’s director of pet claims Andrew Moore. “The new portal speeds up the process of a claim, meaning it is more efficient for both parties and ultimately, it means pets can be treated quicker.”

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Stephen Fry lends voice to frog conservation film

News Story 1
 Comedian and author Stephen Fry has lent his voice to a new animation that hopes to raise awareness of deadly ranavirus, which is threatening the UK’s frogs.

Research by ZSL, who created the short film, suggests that at least 20 per cent of ranavirus cases over the past three decades, could be attributed to human introductions. This includes pond owners introducing fish, frog spawn and plants from other environments.

Amphibian disease expert Dr Stephen Price said: “People can help stop the spread by avoiding moving potentially infected material such as spawn, tadpoles, pond water and plants into their own pond. Disinfecting footwear or pond nets before using them elsewhere will also help.” 

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BVA Welsh Branch elects new president

Veterinary surgeon Ifan Lloyd was elected president of the BVA Welsh Branch at its AGM on 25 June.

Ifan has worked mainly in mixed practice since graduating from Cambridge University in 1988. He was a partner at St James Veterinary Group for 23 years and has continued to work part time at the practice since retiring in 2017.

He is passionate about animal health and disease eradication. He is a director of Cefn Gwlad Solutions, a company set up to lead bovine TB programmes in collaboration with other stakeholders. He is also director of lechyd Da (gwledig), the bTB testing delivery partner in South Wales.

Ifan said, “As a founding member of BVA Welsh Branch I am honoured and delighted to be elected as President. I have been passionate about representing the veterinary profession in Wales for many years and I plan to use this experience to represent my colleagues to the best of my abilities.”